Then I took the computer back to the retail store I bought it at, and since it was under warranty, the “Geek Squad” tested it for two days. Sunday, January 13, 6: How satisfied are you with this reply? Epson and iTunes have Vista drivers now – iTunes is 7. In trying to load drivers from the internet, the computer can’t find the drive OR “the best driver is already loaded. I ended up restoring factory settings

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Thanks for marking this as the answer. If, as a last resort delete the lower filter key this time and restart.

The poster right after you said the following: See the Knowledge Base link below and make sure that you reboot after running the program. Saturday, November 29, 9: By gssa-h21n to browse this site, you agree to this use. I have taken it back to Staples and the techie, I think, just deleted the driver and rebooted. I saw this blog afterward and tried uninstalling everything I’ve installed today, and it hl-dy-st persists.


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Saturday, January 12, Friday, November 16, 7: When I try to update the driver, it tells me the best driver is loaded. Remove From My Forums.

Proposed as answer by Illimi Tuesday, July 20, I ended up restoring it back to factory settings. This site in other languages x. So this happened after an upgrade. In reply to D Ken’s post on August 28, I installed a speech recognition program a few months ago and now it doesn’t recognize this same program CD.

Once I put in the new drive and driver it worked fine. Now I get the following error: Sunday, January 13, 6: That was an issue in itself because I was unaware of the driver compatibility problems with Vista. It will recognize other CD’s.

Is there any way at all to try a different driver? Wednesday, September 12, I just tried it and it didn’t work. D Ken Created on August 27, Any help would be appreciated.


My CD/DVD drive (HL-DT-ST DVD+-RW GSA-H21N ATA) will run some CD’s and not others.

Thanks for your feedback, it helps us improve the site. What did you do? I have the Acer and this problem has happened again for the 3rd time in 8 months. It’s worked fine ever since, but I still haven’t loaded any iTunes or CD burner programs.

HL-DT-ST DVD+-RW GSA-H21N resources, firmwares and drivers

When I bought it a couple of months ago, it worked fine. This is a real pain. Proposed as answer by uwenaurath Sunday, December 13, 3: Did this solve your problem?

I’ve tried unistalling it, to no success.